Grand Excelsior Hotel Bur Dubai

ex. Dhow Palace Hotel

Kuwait Street, Dubai, United Arab Emiratesshow map
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Rooms and Guests
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in United Arab Emirates

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Overview

Grand Excelsior Bur Dubai is a good accommodation choice in Dubai.

The venue is 1.7 km away from Karama Market.

The hotel boasts close proximity to restaurants and golf courses.

Al Fahidi train station lies within a 15-minute walk.

Rooms

The rooms in Grand Excelsior Hotel Bur Dubai are fitted with a minibar, climate control, high-speed internet, LCD TV and direct dial telephone. The rooms also feature hardwood floor and wooden furnishing.

Eat & Drink

Guests will enjoy Chinese meals at Gypsy Chinese, which is 50 meters from the property.

A buffet breakfast is served at the price of AED 49.16 per person per night. 

Services

Guests can make use of airport transfer, 24-hour room service and shoe shine on site.

Relax

The on-site entertainment features live performances and karaoke. The hotel offers a gym, cardiovascular equipment and a fitness club to keep active guests fit.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   11.  Number of rooms:   282.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Rooftop pool

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • All inclusive
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • High chairs
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Landscape view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle
  • Toaster
  • Dryer

Media

  • Flat-screen TV
  • Internet television
  • Local calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-out06:00-12:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Al Fahidi StationAl Fahidi Station3000 ft
ADCB Metro StationADCB Metro Station3000 ft
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Gypsy ChineseGypsy Chinese100 ftDhow Palace Hotel
Sizzling Wok at Citymax Hotel DubaiSizzling Wok at Citymax Hotel Dubai1000 ftKuwait Street and Mankhool Road
Tirquaz Bistro & Garden LoungeTirquaz Bistro & Garden Lounge1000 ftMajestic Hotel, Al Mankhool Road, Al Mankhool
Chicken Tikka InnChicken Tikka Inn1200 ftAl Mankhool
Seamood RestaurantSeamood Restaurant1200 ftMankhool Road, Satwa
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Grand MosqueGrand Mosque1.6 mi
City CenterCity Center1.6 mi
Khalid Bin Al Waleed StationKhalid Bin Al Waleed Station4000 ft
Financial Centre StationFinancial Centre Station2.9 mi
Dubai International Convention and Exhibition CentreDubai International Convention and Exhibition Centre1.8 mi
Lamcy PlazaLamcy Plaza1.4 mi
Emirates Towers StationEmirates Towers Station2.3 mi
The Dubai MuseumThe Dubai Museum5000 ft
Dubai ZooDubai Zoo3.0 mi
Al BastakiyaAl Bastakiya1.1 miBur dubai, Dubai
The Dubai MallThe Dubai Mall3.7 miAl Mussallah Rd DownTown Dubai, Near Souk Al Bahar Bridge
Burj KhalifaBurj Khalifa3.9 mi1 Mohammed Bin Rashid Boulevard Downtown Dubai
Dubai FountainsDubai Fountains4.0 miFinancial Centre Road Dubai Mall
Dubai Festival City MallDubai Festival City Mall4.2 miDubai Festival City
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Getting around
Airports
Dubai (DXB)4.5 mi
Sharjah (SHJ)15.1 mi
Train
Al Fahidi Station3300 ft
Khalid Bin Al Waleed Station4300 ft
Underground
ADCB Metro Station3300 ft
Bus
Bus stop400 ft
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Reviews
6.6
GoodBased on  348  reviews
  • 10.0
    Exclusive

    I was very pleased with my stay at the Dhow Palace. I shall book again.The staff were very attentive, nothing too much trouble. The hotel itself was perfect.

  • 3.2
    Guest rating

    Bad managment

  • 7.8
    Fabulous

    Hotel rooms are very good. Hotel room service is outstanding, restaurant is quite good. Hotel receptionists are friendly.

    Restaurant space is small, and tables as well. Hotel receptionists need some customer service training. And actually I think they need official, qualified, and sufficient billing system because when I had checked out, they didn't issue official bills, and also a security woman issued the check-out bill for me - not a receptionist.

  • 5.4
    Guest rating

    Room service was very good.

    I don't like having to ask for room amenities that should be provided by the hotel.

  • 9.6
    Exclusive

    The hotel rooms are spacious and clean. The overall impression of the hotel is quite luxurious.

    Location is a little far from the interesting sights of Dubai. Yet since taxis are easily available and cheap, this isn't too much of a problem.

  • 8.2
    Fabulous

    Close to Airport , Bars and Shops .. Nice comfortable hotel at a great price

  • 4.2
    Guest rating

    unpleasant & not convenient hotel

  • 5.8
    Guest rating

    Good location near metro near mall service is not good. Good restaurants nice food to enjoy

    Service

  • 7.0
    Very good

    comfort, nice and clean

    late check-in 1+ hrs late

  • 7.4
    Very good

    comfort

    proplem in hot water

  • 8.2
    Fabulous

    Very nice hotel in a convenient central location. Excellent rooms and restaurant facilities.

  • 7.4
    Very good

    Always have a problem when checking out...takes hours to get our bill paid...next time will pay cash....

  • 10.0
    Exclusive

    Amazing Hotel. Totaly 100 % satisfaction,

  • 5.4
    Guest rating

    Location

    They gave us a 'smokers' room, the pillows were smelling of cigarettes.

  • 4.2
    Guest rating

    sevises and facilities is very poor.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in United Arab Emirates

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-out06:00-12:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Dubai (DXB)4.5 mi
Sharjah (SHJ)15.1 mi
Train
Al Fahidi Station3300 ft
Khalid Bin Al Waleed Station4300 ft
Underground
ADCB Metro Station3300 ft
Bus
Bus stop400 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Cities nearby